AI-driven customer relationship management (CRM) is set for a major transformation in 2025, with automation and AI agents reshaping how businesses interact with customers. Companies are shifting from traditional CRMs to intelligent systems that anticipate client needs, enhance personalization, and streamline workflows. This shift is crucial for CEOs aiming to stay competitive in a data-driven market. Read the whole story here: https://www.digikat.com.au/blog/ai-and-crm-trends-for-2025-every-ceo-should-know.

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