AIs Invisible Touch: Customer Service Shifts to

AI-driven customer service is moving beyond simple problem-solving to become a major revenue generator. Companies are integrating artificial intelligence into customer interactions, shifting from reactive support to proactive engagement that drives sales. Businesses are using AI to personalize experiences, recommending products and anticipating needs in real time. This evolution makes AI essential not just for efficiency but for boosting profits. Read the whole story here: https://www.pymnts.com/artificial-intelligence-2/2025/ais-invisible-touch-customer-service-shifts-to-revenue-driver/.