Amazon Connect Puts Generative AI to Work Improving End-to-End Customer Experiences

Amazon Connect integrates generative AI to improve customer experiences from start to finish. This advancement enhances interactions, decreases wait times, and boosts user satisfaction. Essential for customer-focused sectors, the move underscores Amazon’s dedication to revolutionizing service with cutting-edge technology. https://www.cortinovis.de/amazon-connect-puts-generative-ai-to-work-improving-end-to-end-customer-experiences/