The essential role of payments in the sales funnel

In the bustling world of e-commerce, the intricacies of the sales funnel play a pivotal role in converting potential buyers into satisfied customers. Recently, an insightful article by TechRadar delves into the critical function payments serve within this funnel. It...

AI Agent Assist Trends for the Contact Center

In the ever-evolving landscape of contact centers, AI Agent Assist trends are beginning to redefine customer service. The latest advancements in artificial intelligence are providing contact center agents with real-time support, allowing them to handle customer...

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