Bank of Baroda recently announced the adoption of Generative AI (GenAI) technology, aiming to revolutionize both customer experience and employee efficiency. By integrating advanced AI capabilities, the bank hopes to streamline operations and personalize its services, providing a smoother and more engaging user experience. This technological upgrade is particularly crucial as customer expectations continue to evolve in the digital age. https://www.cortinovis.de/bank-of-baroda-adopts-generative-ai-genai-to-transform-customer-experience-and-employee-efficiency/