This article by Techzim discusses how chatbots are not a replacement for customer service, but rather an efficient supplement. It explains why companies should use chatbots as part of their customer service strategy and the benefits they can enjoy.
Anyone interested in technology or customer service strategies should read this article to learn more about the potential advantages of using chatbots in business. Read the whole story here: https://techzim.co.zw/2023/10/chatgpt-is-not-ai/?amp=1 #Chatbot #CustomerService #Technology
