Wenn der „Einkaufsbot“ mit dem „Verkaufsbot“ …
Sie suchen einen Keynote Speaker zur Digitalisierung im B2B-Vertrieb?
Zunehmend schneller werden immer mehr Teile der Wertschöpfungskette automatisiert. Im Bereich Produktion (Stichwort Industrie 4.0) sind wir bereits sehr weit. Nun erreicht viele Unternehmen der Gedanke, auch den Vertrieb und das Marketing weitaus stärker mit digitalen Mitteln auszustatten oder gar zu automatisieren.
Buchen Sie dazu diese aktuelle Keynote und ermöglichen Sie Ihren VeranstaltungsteilnehmerInnen einen Einblick, was jetzt schon möglich ist und einen Ausblick, was in den nächsten zwei bis fünf Jahren möglich sein wird. (Hätten Sie etwa gedacht, dass dass 2020 bereits 85% aller Kundenkommunikationen nur noch über Bots stattfinden? Das zumindest sagt die Gartner Group voraus.)
Heute schon sind Lösungen praxistauglich, an die wir vor fünf Jahren noch nicht geglaubt hätten. Was von dem, was möglich ist, sollten Sie für Ihren Vertrieb einsetzen? Und wie stellen Sie Ihren Vertrieb auf, um mögliche Chancen, die sich aus der Digitalisierung ergeben, zu nutzen? Es geht darum, passende Lösungen für einzelne Prozesse zu finden, aber gleichzeitig auch das Mindset des Vertriebs auf die neue Herausforderung einzustellen. Denn um „einfach Produkte zu verkaufen“, wird in allernächster Zukunft kaum noch jemand benötigt. Hier gilt es, frühzeitig die richtige Strategie zu erkennen.
[et_bloom_locked optin_id=optin_15] Vortragsexposé Vertriebsprozesse digitalisieren, PDF 583 kb [/et_bloom_locked]
Wie ist der erste Eindruck direkt nach einem Vortrag?
Hier das Videotestimonial von Peter Ring aus dem Vorstand des Verbands der selbständigen Versicherungskaufleute der SIGNAL IDUNA Gruppe nach einem Vortrag von Tim Cortinovis auf der Hauptversammlung des VSV
“Vielen Dank für einen spannenden und sehr unterhaltsamen Vortrag. Unsere Teilnehmer waren begeistert von den Einblicken in die ganz aktuellen Trends der Digitalisierung im Vertrieb. Ich wünsche noch vielen anderen Veranstaltungsteilnehmern, dass Sie in den Genuss eines Vortrages von Ihnen kommen!”
Dr. Tilman Welther, Herausgeber Fondszeitung
The last editions of The Sales Accelerator
These are the last articles of the current issue.
AI Agent Assist Trends for the Contact Center
In the ever-evolving landscape of contact centers, AI Agent Assist trends are beginning to redefine customer service. The latest advancements in artificial intelligence are providing contact center agents with real-time support, allowing them to handle customer queries more efficiently and accurately. This is not just about speed; it’s also about enhancing the overall customer experience by providing quick and accurate solutions.
**Why does it matter?** The integration of AI in contact centers is crucial for businesses aiming to improve operational efficiency and customer satisfaction. By leveraging AI, companies can reduce the strain on human agents, minimize errors, and offer a more personalized experience to their customers.
**For whom important?** This is particularly important for contact center managers, customer service professionals, and IT departments in various industries. Implementing AI Agent Assist can significantly transform the way customer interactions are managed, leading to better outcomes for all stakeholders involved.
**Read the whole story here:** [AI Agent Assist Trends for the Contact Center](https://www.cxtoday.com/contact-centre/ai-agent-assist-trends-for-the-contact-center/)
AI in Sales: What to Know in 2024 – Crunchbase
**AI in Sales: A Game-Changing Approach**
In a detailed exploration on about.crunchbase.com, the potential of artificial intelligence (AI) in revolutionizing sales strategies is discussed. The article delves into how AI can automate repetitive tasks, enhance customer interactions, and introduce data-driven insights to optimize sales processes.
**Why does it matter?**
Using AI in sales can significantly improve efficiency and effectiveness, allowing sales teams to focus on building relationships and closing deals rather than getting bogged down in administrative tasks.
**For whom important?**
This development is particularly pivotal for sales professionals, sales managers, and business leaders looking to leverage technology for competitive advantage in a rapidly evolving market.
**Read the whole story here:** [about.crunchbase.com](http://about.crunchbase.com/blog/ai-for-sales/)
The Role of AI and Machine Learning in Sales in 2024
In a move poised to transform the sales industry, Zendesk has introduced a suite of AI tools aimed at revolutionizing sales operations. Leveraging advanced machine learning algorithms, these tools promise to streamline processes, enabling sales teams to work more efficiently and close deals faster. This new feature set could mean significant changes in how sales strategies are executed and managed moving forward.
Why does it matter? With businesses constantly seeking ways to enhance productivity and customer engagement, the integration of AI into sales platforms can lead to more intelligent insights, better targeting, and ultimately, improved sales outcomes. The importance of harnessing AI lies in its ability to handle large datasets, predict market trends, and provide recommendations that can make a substantial difference in meeting sales targets.
For whom important? This development is particularly significant for sales managers, executives, and sales team members who are always on the lookout for tools that can offer competitive advantages. Companies across various sectors looking to innovate their sales approach will find these AI features beneficial in staying ahead of the competition.
Read the whole story here: [www.zendesk.de](https://www.zendesk.de/sell/features/ai-for-sales/)
AI Is Transforming Sales: Here’s What It Means For Business
**AI Transforming Sales: What It Means for Business**
In a rapidly changing business landscape, artificial intelligence (AI) is revolutionizing sales methodologies. Leveraging advanced algorithms and data analytics, AI tools are now capable of predicting customer behaviors, personalizing interactions, and automating time-consuming tasks. This transformation is reshaping the way companies approach sales strategies, delivering unprecedented efficiency and effectiveness.
**Why Does It Matter?**
AI’s impact on sales is significant because it enhances productivity and precision. Sales teams can spend less time on administrative work and more on building meaningful customer relationships. Additionally, data-driven insights empower businesses to make well-informed decisions, reducing the guesswork often associated with sales.
**For Whom Important?**
This transformation is particularly important for sales professionals, business leaders, and tech-savvy entrepreneurs looking to stay ahead in a competitive market. Adopting AI can be a game-changer for anyone seeking to optimize their sales processes and improve overall business performance.
**Read the whole story here:** [www.demandgenreport.com](https://www.demandgenreport.com/demanding-views/ai-is-transforming-sales-heres-what-it-means-for-business/47536/)
AI in Sales: The Secret to Closing More Deals | Gartner
### Emerging Insights in Sales AI: Gartner’s Latest Analysis
Gartner’s recent report dives into the evolving landscape of sales artificial intelligence (AI), shedding light on the significant advancements and their implications. As AI continues to transform various facets of the sales process, from lead generation to customer relationship management, this comprehensive analysis provides critical insights for businesses aiming to stay ahead of the curve.
**Why does it matter?** Sales AI tools are becoming indispensable in today’s competitive market, enabling organizations to enhance efficiency, personalize customer interactions, and improve decision-making processes. Understanding these innovations can help businesses leverage AI to drive better sales outcomes and gain a competitive edge.
**For whom important?** This report is crucial for sales professionals, marketing strategists, and business leaders who are keen on integrating AI into their operations. Additionally, it offers valuable perspectives for tech developers and analysts focusing on the advancement of AI technologies in the sales domain.
**Read the whole story here:** [www.gartner.com](http://www.gartner.com/en/sales/topics/sales-ai)
Revolutionizing Sales: New research shows how AI is shaping the future of sales strategies
Artificial intelligence (AI) is making waves in the sales industry, reshaping how businesses strategize and reach their targets. New research from the University of Alabama at Birmingham reveals that AI’s influence extends far beyond simple automation, offering deeper insights into customer behavior and improving decision-making processes.
Why does it matter? The integration of AI in sales can lead to more personalized customer experiences, streamlined operations, and ultimately, higher profitability. This transformation is not merely a technological fad but a shift that could redefine competitive strategies in the marketplace.
For whom important? Sales professionals, business strategists, and tech innovators will find this research particularly valuable as they look to stay ahead of industry trends and leverage AI for better outcomes. Read the whole story here: [Revolutionizing Sales: New Research Shows How AI is Shaping the Future of Sales Strategies](https://www.uab.edu/news/research/item/14104-revolutionizing-sales-new-research-shows-how-ai-is-shaping-the-future-of-sales-strategies).
How Generative AI Will Change Sales
Welcome to Infotainment News, your go-to source for the latest buzz in technology and business!
**Revolutionizing Sales: The Promise of Generative AI**
Imagine a sales world where artificial intelligence not only assists but takes the lead. This isn’t just science fiction anymore. Generative AI is set to overhaul the traditional sales paradigm, bringing a new level of customization and efficiency. According to the latest article from Harvard Business Review, generative AI has the potential to analyze vast swaths of data, create personalized marketing materials, and even simulate customer interactions to a near-human level. This technology promises to reduce the workload for sales teams, allowing them to focus on more strategic aspects of their role.
**Why Does It Matter?**
The integration of generative AI into sales is more than just a technological upgrade; it’s a seismic shift. This innovation could drastically improve customer engagement, making interactions more meaningful and tailored to individual needs. For businesses, this means better conversion rates and a more streamlined sales process. Furthermore, the technology could democratize access to high-quality sales strategies, enabling smaller businesses to compete with larger enterprises on a more level playing field.
**For Whom Important?**
This transformation is pivotal for sales professionals, marketing experts, and business leaders who are always on the lookout for cutting-edge tools to gain a competitive advantage. Additionally, tech developers and AI specialists will find ample opportunities to innovate and refine this technology, contributing to its continual evolution. Investors and stakeholders in tech and retail industries will also want to take note, as the widespread adoption of AI-driven sales strategies is likely to impact market trends and business models moving forward.
**Read the Whole Story Here:** [Harvard Business Review Article](https://hbr.org/2023/03/how-generative-ai-will-change-sales)
Stay tuned for more updates and insights on how technology is shaping our world!
The evolution of customer care: AI and the Gen Z effect
### Infotainment News: The Evolution of Customer Care – AI and the Gen Z Effect
In an era where customer care is evolving at lightning speed, McKinsey & Company’s latest insights reveal a fascinating trend – the intersection of artificial intelligence (AI) and the demanding expectations of Generation Z. The study explores how businesses are adopting AI-driven solutions to meet the unique needs of the Gen Z demographic, who crave instant gratification, personalized interactions, and seamless digital experiences. As companies race to adapt, AI emerges as a pivotal tool in revolutionizing customer care protocols, making interactions more efficient and satisfying for younger consumers.
**Why does it matter?** The importance of this evolution cannot be overstated. As Generation Z becomes a primary consumer group, businesses that fail to adapt to their expectations risk falling behind. AI’s role in enhancing customer care isn’t just about keeping up with trends; it’s about fundamentally transforming how services are delivered. This shift can lead to improved customer satisfaction, loyalty, and ultimately, a stronger bottom line for companies that successfully integrate these technologies.
**For whom important?** This development is crucial for business leaders, customer service managers, and tech innovators who want to stay ahead in a competitive market. Understanding the demands of Gen Z and leveraging AI to meet those demands can open new avenues for growth and customer engagement. Furthermore, it offers strategic insights for those involved in digital transformation and customer experience improvement within their organizations.
**Read the whole story here:** [McKinsey & Company – The Evolution of Customer Care: AI and the Gen Z Effect](https://www.mckinsey.com/capabilities/operations/our-insights/the-evolution-of-customer-care-ai-and-the-gen-z-effect)
How Anthropic’s ‘Projects’ and new sharing features are revolutionizing AI teamwork
Infotainment News:
In the massively evolving world of Artificial Intelligence, Anthropic’s AI Assistant, Claude, has received a sizable upgrade, becoming a force to reckon. The latest enhancements to Claude include notable speed improvements, more realistic text and graphic generation, combined with a stronger ability to understand commands based on previous conversations. Furthermore, this smarter AI assistant can comprehend user requests with higher uniqueness, making the interaction much more personalized.
Why does it matter? As AI continues to shape our daily lives, a more efficient, sharper, and adaptable AI assistant like Claude can influence different sectors – from personal assisting to business operations. Improved AI systems can provide quicker solutions, personalized ambient experiences enhancing human-machine interaction. This evolution marks a significant step towards building AI systems that understand and interact with humans more organically.
For whom is it important? This advancement carries immense significance for developers, AI enthusiasts, and businesses leveraging AI for their operations. Consumers who rely on smart AI systems daily can also enjoy a smoother, intuitive, and personalized interaction due to this upgrade.
Read the whole story here: [venturebeat.com/ai/anthropic-ai-assistant-claude-just-got-a-massive-upgrade-heres-what-you-need-to-know](https://venturebeat.com/ai/anthropic-ai-assistant-claude-just-got-a-massive-upgrade-heres-what-you-need-to-know/)
Kunden sagen:
We had a fabulous talk from Tim. It was engaging, it was fun, it was airy and light. The whole room was really excited by what he had to share with us.
Tim Cortinovis ist DER Vertriebsguru Deutschlands.
We just want to thank Tim for being our host this week at our user conference. He did a great job keeping us all engaged, keeping us up to date on what everybody was talking about, connecting dots, and keeping us inspired.