Summary. Can generative AI tools like ChatGPT help us communicate more effectively — and more empathically? Successful communication often relies on speaking to personality traits, cognitive styles, and identity-linked worldviews. With the right prompts, and familiarity… Few of us are ever successful in changing minds and behaviors by stacking up piles of evidence wrapped in clear communications that support our goals or views. This is most visible in national issues — ranging from climate change to vaccines — but […]
Original: hbr.org