The 2020s are proving to be the decade of exciting and revolutionary technology within reach of businesses that are willing to adapt to use it to improve customer experience. Here, James Frampton, SVP and General Manager EMEA, SugarCRM, explores the skills that must be implemented and aligned across all teams, and how companies can use AI and emotional intelligence alongside current CRM technologies. The 2020s are shaping up to be the decade of revolutionary technology with the continuing evolution […]
Original: www.intelligentcio.com
