Summary. Many organizations are confronting the question of how to integrate fragmented and often makeshift digitalization efforts in a way that’s sustainable. Are there ways to speed up digitalization and make outcomes more predictable? Based on their research, the… The pandemic has given many organizations an unexpected crash course in digitalization. While much progress has been made — from hardware and infrastructure to updated work processes and a rejuvenated corporate culture — many organizations are confronting the question of […]

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