A woman using communications technology Image: Yuri Arcurs – Alamy Stock Photo We revisited the year in No Jitter Roll, and there was so much news that we’ve broken it up into two recaps. Review the back half of the year in new collaborative platform features, call center updates, and innovations in AI. July 2022 Microsoft announced the Microsoft Digital Contact Center Platform — an open, extensible, and collaborative contact center service powered by Dynamics 365, Teams, Power Platform, […]
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