Oracle is expanding its AI capabilities with new generative AI agents for its Fusion Cloud Customer Experience (CX) applications, aiming to streamline sales processes by automating tasks and providing real-time insights. These AI agents are designed to help sales teams by reducing manual work and improving efficiency. The move underscores the growing adoption of AI-driven automation in enterprise software, particularly for businesses looking to enhance customer interactions and decision-making.
Read the whole story here: https://www.oracle.com/news/announcement/cx-sales-ai-agents-2025-01-21/.
