Salesforce and Amazon Web Services (AWS) are set to expand their global strategic partnership. This expansion is aimed at making it easier for mutual customers to access and utilize the capabilities of both platforms.
The expanded partnership will allow Salesforce customers to gain seamless access to AWS services. This is expected to fuel customer innovation, provide more personalized experiences, and increase productivity by making it easy to combine Salesforce business data with AWS enterprise services.
Notably, one of the services included in the partnership is an AI-driven customer service solution. This will enable businesses to provide enhanced customer support by predicting their needs and automating workflows.
Salesforce will also become an AWS ISV Partner Program Navigate track participant. This will further reinforce Salesforce’s commitment to providing comprehensive services that meet the highest AWS standards.
The partnership is expected to unlock new possibilities for businesses. Through combining AWS’s advanced capabilities with Salesforce’s innovative CRM platform, customers will be better equipped to navigate a digital-first world.
Industry professionals interested in cloud computing, innovative CRM solutions, and digital business transformation should read this article. It provides insights into the strengthening of the Salesforce-AWS partnership and outlines potential benefits for businesses.
Read the whole story here: https://www.martechcube.com/salesforce-and-aws-announced-expanded-partnership/?oc=5
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