Tim Cortinovis.

SNCF Group GPT: our in-house generative AI solution

In a move poised to transform rail travel, the SNCF Group has unveiled its latest advancement, incorporating emerging technologies to enhance passenger experiences. Leveraging the power of GPT (Generative Pre-trained Transformer), this innovation aims to improve interactions, customer service, and operational efficiency within the rail industry. Bringing artificial intelligence into the mix, the SNCF Group is set to bridge the gap between modern technology and traditional rail transport.

Why does it matter? This development is significant because it introduces high-tech solutions to everyday commuter challenges, potentially reducing travel disruptions and streamlining customer service processes. For whom is it important? Rail passengers, operational staff, and tech enthusiasts interested in the practical applications of AI in public services will find this particularly compelling.

Read the whole story here: [SNCF Group GPT](https://www.groupe-sncf.com/en/innovation/emerging-technologies/sncf-group-gpt)

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